Those wonderful folks at Guitar Center

Atmerrill

New member
Perhaps it's only the 10-12 GC's I've visited, but has anyone else ever noticed that if the GC store does not have something there, they look at you funny when you ask if they have it? And, then they claim they've never heard of it. Must be a company policy so you'll really feel ridiculous for asking or as a ploy to get you to buy something else.

This happened the last time (last week) I walked in and asked if they had a 10" LP Ice Bell. I had a cat in his late 30's look at me all funny like and said, "No. LP makes an Ice Bell? What's it look like?" I had to leave before I before I became socially inappropriate. <a href="http://plugin.smileycentral.com/http%253A%252F%252Fwww.smileycentral.com%252F%253Fpartner%253DZSzeb008%255FZNxmk788YYUS%2526i%253D15%252F15%255F4%255F125%2526feat%253Dprof/page.html" target="_blank"><img src="http://smileys.smileycentral.com/cat/15/15_4_125.gif" alt="SmileyCentral.com" border="0"><img border="0" src="http://plugin.smileycentral.com/http%253A%252F%252Fimgfarm%252Ecom%252Fimages%252Fnocache%252Ftr%252Ffw%252Fsmiley%252Fsocial%252Egif%253Fi%253D15%252F15_4_125/image.gif"></a>
 
I know what you mean. I went there once looking for the remO's muffling rings. I had read reviews and they were reviewed higher than the Evans e-rings so I asked for the remos. The guy said what and I repeated it. He was quiet for a moment then he looked up opn the wall behind him. Then he just said, " no, but we have the Evans e-rings, I guess they're the same thing..." I never saw that salesman again...
 

Timekeep69

New member
I have a friend who I won't mention his name but he plays drums for a very well known singer, they were in town on tour and my friend went to the local GC and found a used cymbal that he was interested in buying. He asked how much it was and they told him it was $89.00. The cymbal probably didn't cost that much new so he offered then $45 for it, they said they were into it more than that. Now GC only pays about $1 an inch for cymbals and this was a 16" cymbal.

He walked out. Well, he just happens to know the buyers for GC and told them what had happened. They came to the show that night and one of them handed him the cymbal and said "Compliments of the GC manager."
 

ctyjones

New member
Timekeep69":5j6vjck3 said:
The cymbal probably didn't cost that much new so he offered then $45 for it, they said they were into it more than that. Now GC only pays about $1 an inch for cymbals and this was a 16" cymbal.
The general rule of thumb for used cymbal buying @ GC is $1 and inch for sheet, and $2 an inch for cast, however this is not law. Contrary to popular belief, I can realize that it would be an insult to offer you $32 for a cymbal I can resell for $150.
This does not mean though that you can name your price on the gear your trading in. We're going to sell it for what it's worth, thus we can't give you that amount. This system has been used in pawn shops and resale outlets since the beginning.

As far as Atmerrill's simply tragic Ice Bell incident, a little patience goes a long way. Although LP does in fact make an Ice Bell (in 7 and 9 inch sizes), it's as easy as asking the guy helping you to see if we carry it, or if you can special order it. Additionally, Sabian actually produces the more popular "Ice Bells", which I have sold, but have never had a single customer ask for the LP model. As utterly offended as you must have been, there was no reason to get "socially inappropriate".
Kind of reminds me of the guy the came in to my shop yesterday, and threw a fit because we don't carry Nova drumsticks. Good times.
 

Atmerrill

New member
ctyjones":2oguehmu said:
On a side note, why is this in the "Drum Set" topic?
Since they probably sell more sets than others, seemed like a good spot. And, thank-you for the well thought out, reasoned response - your comments are valid, and you're right: We should always be "socially appropriate."

Saying that, I think by now I've simply realized a bigger truth when it comes to the chain store: They're gonna carry what they can can get the kids into; what they were able to beat the manufactures into, and if you're really an older player who isn't into buying stuff just because (insert name) had it in the picture, you're probably smarter to find a true drum shop where you may pay a buck more, but who will cater more to your needs.

It may explain why I've never found True Line and Cappella Sticks (now defunct), Protection Racket cases, Old School Felt bass drum felts, Turkish Cymbals, Aquarian American or Modern Vintage Heads, Zildjian Cymbal Rivets, SKB Drum Cases, Vic Firth Stanton Moore or Steve Smith model sticks, flat base stands (Gibraltar or DW) or a host of other things at any GC in particular. Oh yeah: They can order stuff, but then I can too. Or, I can go to place like LA's Professional Drum Shop and just purchase it there, or at some smaller shops.

I realize GC aims for the kids (what the heck, moms and dads hold the purse strings), it would just be nice to actually hear someone honestly say, "We don't carry that because that is not what the kids are into and we're here for the kids."
 

SHOGUNWARRIOR32

New member
Ha ha!.. I swear, this just happened to me tonight..went in asking the kid what the cheapest black bass drum head they had.. he walked directly to the evans, which was like 50 bucks.. i said "what about the remos"..he looked at me dumbfounded and said "remo?" like he never even heard of remo.. he walked to the computer and punched it in and goes .."hhmmm" like he just realized remo made drum heads.. i couldn't believe what i was witnessing. You had to be there..lol
 

Multibomber

New member
Remo makes drumheads??

By the way, if you know what you're looking for, you probably wont find it cheaper than at Interstate Music. They're catalog has everything almost.

ATMERRILL,
If you go to the GC in San Marcos, talk to Chris. His badge usually says "Skinny." He always hooks up the lowest prices and isnt an idiot. But I still always check Interstate Music first. They're prices are usually identical, but then you dont have to pay for shipping at GC
 

ThePloughman

New member
22-10-12-14/16 are the only drum sizes currently in use anywhere in the world.
Emads are the correct BD Head.
Something smooth, in black, and with a hole, is the only right choice for a BD resonant.
God created pinstripes.
Sabian are the best cymbals
Bass Drums do not come in 18, 20 or 24 inch sizes.
Whut is a fiber skin?

Based on in store stock, and the relative IQ level of most employees at my Local Guitar Center Drum Shop.

You guys make socially inappropriate almost a personal invitation.
 

rufus4dagruv

New member
Atmerrill":29cycuyj said:
Saying that, I think by now I've simply realized a bigger truth when it comes to the chain store: They're gonna carry what they can can get the kids into; what they were able to beat the manufactures into, and if you're really an older player who isn't into buying stuff just because (insert name) had it in the picture, you're probably smarter to find a true drum shop where you may pay a buck more, but who will cater more to your needs.
+1....

but I will, from time to time, buy things from GC. I do not ask questions, though. There's one guy at a Sam Ash close to me who is very cool, and if I need to buy something from them, I will give him my business.

Oh, Ploughman.....hilarious! :lol:
 

ctyjones

New member
Unfortunately, all the above comments have a least some truth to them. It's the same reason I have some customers who will call ahead to make sure I'm working, otherwise they won't set foot in the shop.
But then again, EVERY workplace has a couple mush-heads on staff. Think about where you work.... Yeah, THAT guy. Which reminds me, did anybody else see "Idiocricy"?
 

christopherabruce

New member
A couple of weeks ago I went into a GC for a 13" RIMS because it was closer than the drum shop I usually go to. I asked specifically for a Gibralter or any type of generic($40), but the only one they could find in the system was a Gauger($90). Then both salesmen had the ignorance or nerve to say that a 13" is an unusual size and would be a special order. I didn't order and told them that I would look elsewhere, and drove to the drum shop 20 minutes further and found one hassle free.



ThePloughman":15ob8ffz said:
22-10-12-14/16 are the only drum sizes currently in use anywhere in the world.
Emads are the correct BD Head.
Something smooth, in black, and with a hole, is the only right choice for a BD resonant.
God created pinstripes.
Sabian are the best cymbals
Bass Drums do not come in 18, 20 or 24 inch sizes.
Whut is a fiber skin?

Based on in store stock, and the relative IQ level of most employees at my Local Guitar Center Drum Shop.

You guys make socially inappropriate almost a personal invitation.
 

skitch

New member
Atmerrill":346w2vzg said:
Perhaps it's only the 10-12 GC's I've visited, but has anyone else ever noticed that if the GC store does not have something there, they look at you funny when you ask if they have it? And, then they claim they've never heard of it. Must be a company policy so you'll really feel ridiculous for asking or as a ploy to get you to buy something else.

This happened the last time (last week) I walked in and asked if they had a 10" LP Ice Bell. I had a cat in his late 30's look at me all funny like and said, "No. LP makes an Ice Bell? What's it look like?" I had to leave before I before I became socially inappropriate. <a href="http://plugin.smileycentral.com/http%253A%252F%252Fwww.smileycentral.com%252F%253Fpartner%253DZSzeb008%255FZNxmk788YYUS%2526i%253D15%252F15%255F4%255F125%2526feat%253Dprof/page.html" target="_blank"><img src="http://smileys.smileycentral.com/cat/15/15_4_125.gif" alt="SmileyCentral.com" border="0"><img border="0" src="http://plugin.smileycentral.com/http%253A%252F%252Fimgfarm%252Ecom%252Fimages%252Fnocache%252Ftr%252Ffw%252Fsmiley%252Fsocial%252Egif%253Fi%253D15%252F15_4_125/image.gif"></a>
Yeah - I had the same reaction when I asked if they had the MayEA mic for my bass drum. They had never heard of it. Like your Ford drums by the way!
 

skitch

New member
ctyjones":1xka2gf0 said:
Unfortunately, all the above comments have a least some truth to them. It's the same reason I have some customers who will call ahead to make sure I'm working, otherwise they won't set foot in the shop.
But then again, EVERY workplace has a couple mush-heads on staff. Think about where you work.... Yeah, THAT guy. Which reminds me, did anybody else see "Idiocricy"?
Part of the problem with GC is that they work the employees so much that the guy behind the counter doesn't have much playing experience. They don't have the experience which tells you that, that Emad head isn't going to work in every situation. They just see it and read a review and claim it "superior" because they thin k it's cool - like those god awful super kick heads. I have to change one of these out last year because it was what the kid at the counter liked. Was he getting some sort of spiff from Aquarian to push their drumheads? Slap on a Powerstroke 3 and the sound man was all smiles. Oh yeah, and you could actually hear the kick drum!

The manager of the GC here wanted me to come work for them and then told me the hours that I would be working. I wondered "So when do I go play gigs in front of OTHER drummers and tell them that I am working at Guitar Center and -oh yeah - drop in and see me about the great drumheads I am using on this gig." He then went on about how he felt that his drum shop is a pro drum shop but the pros don't hang out there.


Maybe it has something to do with the above or all of the noise present in most GC (which GC likes because it pushes the customer out the door faster after a purchase) generated by too many DVDs being playes simultaneously while some kid beats cold crap out of a nice Gretsch kit. I always think about that kit when I am in there. Do they sell the drums with those heads on it? Maybe this is whay I see so many DW kits being rotated from one GC to another. The people in Dallas don't know that some 14 year-old kicked that drumset over last week in OKC.

My friend James was the number two DW dealer in the US, behind Fork's in Nashville and the number one GMS dealer. You know why? James also played somewhere three or four nights a week where the rest of us would come out and hear how great those drums sounded on his gig. Smart advertising right? He would also let a drummer sit in towards then end of the night (just like getting you to sit in that car the dealer wants you to buy) and the drummer would get to play that great kit.

Honestly, you sound like a good guy, but your company doesn't know beans about how to truly get the pro drummers to come in. This is going to be even more important as DW starts selling their drums at Best Buy later this year.
 

disrupt13

New member
SHOGUNWARRIOR32":1qhaicbl said:
Ha ha!.. I swear, this just happened to me tonight..went in asking the kid what the cheapest black bass drum head they had.. he walked directly to the evans, which was like 50 bucks.. i said "what about the remos"..he looked at me dumbfounded and said "remo?" like he never even heard of remo.. he walked to the computer and punched it in and goes .."hhmmm" like he just realized remo made drum heads.. i couldn't believe what i was witnessing. You had to be there..lol

Ha, which one did you go two? allen park?

one guy told me their he would give me the zht hats for 95$, which i can find them anywhere for that..


i never really have to much problems with gc,

one salesperson works their, she always is pretty cool
 

ctyjones

New member
skitch":26w21wlt said:
ctyjones":26w21wlt said:
Unfortunately, all the above comments have a least some truth to them. It's the same reason I have some customers who will call ahead to make sure I'm working, otherwise they won't set foot in the shop.
But then again, EVERY workplace has a couple mush-heads on staff. Think about where you work.... Yeah, THAT guy. Which reminds me, did anybody else see "Idiocricy"?
Part of the problem with GC is that they work the employees so much that the guy behind the counter doesn't have much playing experience. They don't have the experience which tells you that, that Emad head isn't going to work in every situation. They just see it and read a review and claim it "superior" because they thin k it's cool - like those god awful super kick heads. I have to change one of these out last year because it was what the kid at the counter liked. Was he getting some sort of spiff from Aquarian to push their drumheads? Slap on a Powerstroke 3 and the sound man was all smiles. Oh yeah, and you could actually hear the kick drum!

The manager of the GC here wanted me to come work for them and then told me the hours that I would be working. I wondered "So when do I go play gigs in front of OTHER drummers and tell them that I am working at Guitar Center and -oh yeah - drop in and see me about the great drumheads I am using on this gig." He then went on about how he felt that his drum shop is a pro drum shop but the pros don't hang out there.


Maybe it has something to do with the above or all of the noise present in most GC (which GC likes because it pushes the customer out the door faster after a purchase) generated by too many DVDs being playes simultaneously while some kid beats cold crap out of a nice Gretsch kit. I always think about that kit when I am in there. Do they sell the drums with those heads on it? Maybe this is whay I see so many DW kits being rotated from one GC to another. The people in Dallas don't know that some 14 year-old kicked that drumset over last week in OKC.

My friend James was the number two DW dealer in the US, behind Fork's in Nashville and the number one GMS dealer. You know why? James also played somewhere three or four nights a week where the rest of us would come out and hear how great those drums sounded on his gig. Smart advertising right? He would also let a drummer sit in towards then end of the night (just like getting you to sit in that car the dealer wants you to buy) and the drummer would get to play that great kit.

Honestly, you sound like a good guy, but your company doesn't know beans about how to truly get the pro drummers to come in. This is going to be even more important as DW starts selling their drums at Best Buy later this year.
Unfortunately, also true to a degree. For a while GC had this stigma that "We only hire musicians to work in our stores", but once you start working there, you're not allowed to be an active musician anymore. However in the last six months that has started to change. It has become easier to take time off for shows and tours, without any penalty to pay or position. One of my guys has been in the shop a total of 4 weeks since June, becuase he's been touring with his band. He still gets his benefits, and through an additional incentive program called GAIN that GC launched recently, they're also gettin extra discounts on gear, hotels, rehearsal space, management, etc.
I'm not saying GC is a perfect company to work for or that they're doing everything right. (honestly, their commission process needs work.) But I am saying that I think they are trying to make some changes to keep good employees around for longer, thus bringing in a more consistent customer base from higher levels of the industry. As it is, I've personally worked with Walfredo Reyes Jr. (Lindsey Buckingham), Deen Castronovo(Journey), Bruce McLeave(Brian McNight, Destiny's Child), Tony Coleman(B.B. King), Jeff Gilbert(Kutless), and the techs for Tommy Lee, Danny Saraphine, and Bob Bryer. Let me emphasize that I LIKE my job, and the changes that are being implemented are only going to make me like it more...
 
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